30-Day Satisfaction Guarantee
All products from MRIaudio come with a 30-day satisfaction guarantee. If you do not love your MRIaudio system, you can return it to us for a full refund of the purchase price. All customers who purchase a complete system will receive 10% off of all audio accessories purchased directly through MRIaudio.
1 Year Limited Warranty
MRIaudio offers a 1-year limited warranty that covers any defective parts in material or workmanship. We will repair or replace any product or part found defective at no cost to you! See our website at http://www.mriaudio.com for full warranty terms and conditions.
MRIaudio CARE Program
Every MRIaudio system comes with one year of hardware repair through its limited warranty. MRIaudio CARE extends your coverage to three years and includes up to two incidents of accidental damage coverage at no cost. If any system component is damaged or broken, a replacement will be shipped to you via UPS Express to limit downtime. We provide the shipping label and packaging to return the defective unit.
Looking to upgrade your existing system? Trade it in for an MRIaudio system! We’ll give you $1000 off of your purchase for a competitor’s system, and $2000 off of your purchase if you have an older MRIaudio system.
Having trouble with your MRIaudio system? Simply use your iPad to FaceTime with us for real-time troubleshooting! (Requires iPad equipped MRIaudio system)
When we install an MRIaudio system at your facility, we will also train the technologists on site so that they can hit the ground running. We will walk them through operation and basic troubleshooting to avoid potential hiccups down the road. If the technologists are not on site, a live, virtual training session can be scheduled.